Applicants must reside in: Canada, United States
NerdWallet’s mission is to provide clarity for all of life’s financial decisions. As a Community Support Specialist, you’ll help provide customer service, technical support, and basic financial advice to NerdWallet’s rapidly growing membership base. As part of the User Operations team, you will be a key part of ensuring an excellent member experience on NerdWallet.com. You’ll help members with account issues, credit score questions, product recommendations, and more in both 1:1 and 1:many platforms.
We are looking for Nerds with a passion for helping people and an interest in personal finance as we significantly expand the product experiences offered to NerdWallet’s members. This role will consist primarily of moderating user generated content cross multiple platforms and providing members with appropriate resources and guidance as they continue on their financial journey.
Where you can make an impact:
Remote working with potential opportunity to go permanent after 6 months.
NerdWallet helps millions of people make smart money moves. Easily find financial products and services for you, like credit cards and mortgages, up your credit score, keep an eye on your spending, snag more cash back and more. All free.
Headquartered in San Francisco, we have more than 300 passionate "Nerds" and $100 million in capital from IVP, RRE Ventures, iGlobe Partners and Silicon Valley Bank. We've also been named one of SF Business Times's "Best Places to Work" and offer world-class benefits, competitive compensation packages, flexible vacations and great perks such as catered meals, an enrichment stipend and dedicated time for volunteering.
Apply here: https://nerd.me/2t5eBiJ
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