Lead Content Strategist (Contract)

contract

Fully Remote

Only accepting applications from: United States

Lead creation of detailed content-strategy deliverables with limited oversight, including website and digital asset management (DAM) system information architectures and taxonomies/metadata schemas, with related documentation; content audits & inventories; content models; content governance plans; website migration plans; and research findings.
Produce cohesive strategy, research, and design documents that contextually address business needs, user needs, and best practices.
Facilitate discovery activities with limited oversight such as content workshops, stakeholder interviews, audits, expert reviews, competitive reviews, etc.
Critique discovery research findings and apply findings as appropriate to the solution.
Conduct research activities such as content testing, card sorting, taxonomy testing, persona development, and user journeys.
Collaborate within multi-disciplinary teams to create innovative, best-in-class, customer-centric solutions.
Contribute to the establishment of experience design standards, deliverables and methodologies within the organization.
Stay informed and share insights on digital best practices, trends, tools; participate in content strategy communities locally and nationally.
Participate in the planning and tracking of content strategy activities and deliverables across projects and accounts.
Substantially contribute to our culture and atmosphere, quality of work, and growth into the next generation of content strategists.
Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols.
Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets.
Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.).
Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information.

Experience

BS/BA/BFA in content strategy, English or philosophy, communication- and/or design-related fields, library science, or other information-related fields; or equivalent experience
5-8 years of experience as a content-strategy professional
Experience working closely with UX and UI designers, as well as copywriters, is required
Experience in digital asset management (DAM) system information architecture/folder structure definition and metadata-schema definition is required
Proven ability to create and lead content audits, content inventories, information structures and sitemaps, taxonomies, content models, content governance plans, website or DAM migration plans, user journeys, and process flows
Demonstrable experience presenting work to clients, facilitating and leading workshops, and moderating stakeholder interviews
Experience connecting content strategy activities to demonstrable user, business, and brand value
Ability to manage several high-profile projects simultaneously
Consulting/agency experience is strongly preferred
In-depth knowledge of content management systems such as AEM, Sitecore, Contentful, etc.
In-depth knowledge of UX testing platforms; Lucid/Miro/Figjam; and design and presentation software such as Figma and those in the Microsoft Suite
Ability to communicate with all levels of management and staff to achieve desired outcomes and build strong alliances and relationships
Excellent listener with a passion for content strategy