Open to all applicants globally!
The Tier 3 Support Manager is responsible for directly overseeing the Technical Account Manager team, which focuses on addressing complex or sensitive Support issues impacting key strategic customers, as well as the Technical Implementation Specialist team, which is our professional services team focused on completing technical implementation and development projects for our users. The Tier 3 Support Manager is ultimately accountable for monitoring the health of daily operations of the team, ensuring that our customers receive the high quality of support that they expect, overseeing the successful completion of implementation and development projects, and maintaining open and consistent communication channels with our customer Sales team.
What you’ll do:
InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.
The benefits we offer in the United States and Canada include competitive health plans and a retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.
InVision is the Digital Product Design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development.
Today, more than 4 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes more than 80 percent of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster
InVision is a fully distributed company with employees in 25 countries around the world. The company has raised more than $235 million in funding from leading investors including Accel, ICONIQ, FirstMark, Tiger Global, Battery Ventures, and Spark Capital.
Apply here: http://bit.ly/2SYv2Jx
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