Stack Overflow is empowering the world to develop technology through collective knowledge.

Our public platform serves 100 million people every month, making it one of the most popular websites in the world. Our asynchronous knowledge management and collaboration offering Stack Overflow for Teams, is transforming how people work.

Stack Overflow is looking for an exceptional Marketing Operations Manager to join the Marketing Operations team to help lead and evolve our martech. Reporting to the Director of Marketing Operations, we will be looking for this role to play a crucial role in supporting our marketing organization with campaign automation & analysis, lead management, project management & process improvements.

The ideal candidate will be a self-starter who loves problem solving and working with systems. You will be responsible for building scalable processes, reliable technology infrastructure, and helping Stack Overflow achieve its business objectives. You are a highly collaborative analytical thinker able to develop and implement creative solutions to operational challenges. The Marketing Operations Manager will build and execute best in class marketing programs, manage the systems required to generate leads, and assist the go-to-market team in the achievement of its goals.

What you’ll do:

Influence the Marketing Technology roadmap, stay up-to-date on and recommend innovative new technologies to create a best-in-class Marketing Technology stack
Optimize lead/account scoring and routing methodology to ensure quality leads are passed to sales development and increase efficiencies and conversion rates
Manage set-up and configuration of data-driven campaigns ensuring deliverability
Provide a problem solving and point of escalation’ technical support function
Working with stakeholders create and implement test strategies, including A/B multivariate testing that maximize conversions
Work with IT, Product, RevOps, and Engineering to manage and maintain integrations with core systems
Oversee campaigns from creation to analysis and reporting
Keen eye and aptitude for trouble-shooting with solutions led approach
Ensure marketing data is being properly collected and connected across marketing tech stack (Marketo, Salesforce, Bizible, Zoominfo, Google Analytics, 6sense, Zapier, search, display and social ad platforms and more) and Product
Embrace a culture of always testing and always learning
Be rigorous about monitoring system performance and database health

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