Collaborate with clients and their brokers to collect detailed requirements regarding benefits policies, rate structures, and eligibility rules.
Conduct a thorough analysis of client needs and translate them into actionable implementation plans.
Assist clients in preparing necessary documentation and data for a smooth transition to our benefits administration system.
Lead the configuration and setup of benefits administration modules according to client specifications.
Conduct quality assurance testing to ensure accurate implementation and functionality of configured benefits modules.
Provide comprehensive training to clients on navigating and utilizing our benefits administration platform effectively.
Assist clients during annual Open Enrollment periods, ensuring timely and accurate updates to benefits offerings and enrollment processes.
Address short-term reporting requirements and ad-hoc requests from clients related to benefits administration.
Stay informed about regulatory changes and industry trends impacting benefits administration, and proactively advise clients on compliance matters.
Focus specifically on benefits administration for US Payroll, ensuring clients adhere to relevant regulatory requirements and best practices.
Stay abreast of changes in US healthcare laws, tax regulations, and other relevant policies affecting benefits administration.

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