ClaimCompass helps air passengers receive their deserved compensation for delayed, canceled or overbooked flights. Working on the basis of EU Regulation 261/2004 on air passenger rights we enforce claims combining our legal and technical expertise in order to help passengers who lack the time or know-how to fight for their compensation on their own.

Although EU Regulation 261/2004 has entered into force in 2005, not enough awareness has been risen to inform passengers about their right to compensation. Air companies are often unlikely to voluntarily notify their passengers of the possibility to be compensated due to concern about high number of claims which will lead to financial losses for every single delayed, cancelled or overbooked flight.

ClaimCompass works with the guarantee of “no win, no fee”. We use our expert knowledge in EU aviation law and out access to databases with relevant flight information to build a strong case against the air company that refuses to pay.

Before deciding to use our service, every passenger can use our “Compensation calculator” online to find out about the probability of being entitled to a compensation and its amount. We try to settle the compensation dispute outside the courtroom by overtaking the communication with the airline and mediating between it and our customer. If the airline still refuses to grant the compensation although the situation of the passenger falls under the scope of the EU Regulation, we take the case to court and represent our customer.

ClaimCompass - because your rights as a passenger matter.

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