This is a full-time, remote position. We will only review applications from qualified candidates located in and eligible to work in the United States.

Firefly is looking for a passionate, engaging Digital Strategist to join our growing team.

What We’re Seeking

If you’re skilled at working with clients to understand their digital goals, opportunities, and challenges and developing results-focused digital marketing strategies to meet those identified needs, then we want to hear from you! You must enjoy working collaboratively with clients and team members, but also be detail-oriented when it comes to managing associated budgets, timelines, and scopes of work. And in an ever-changing digital landscape, you must bring a passion for staying up-to-date on digital marketing and nonprofit technology trends.

In this role, we expect you to bring the following qualities:

Staying apprised of and analyzing digital marketing trends and technologies
Developing and executing results-focused digital marketing strategies for clients
Developing and maintaining long-term client relationships
Managing budgets, scopes, and timelines as needed

Some of What You’ll Do

Facilitate discovery sessions with clients to identify their digital needs, goals, opportunities, and challenges. Help cross-functional teams develop solutions that are true to the organization’s brand, goals, and supporter needs.
Develop, execute, and monitor strategic plans and multi-channel marketing campaigns. Align client and Firefly resources, as needed, to meet established digital goals.
Establish processes for measuring and evaluating the success of individual campaigns as well as strategic plans. Evaluate the results of campaigns and appropriately present results and recommendations to clients.
Act as Project Manager for a set of client projects or support engagements. Manage budget, timeline, scope, and deliverables for those engagements. Manage changes to client budgets, timelines, and scopes using established Firefly processes and with a focus on client satisfaction.
Build strong, collaborative relationships with clients and maintain those relationships over time. Adapt communication styles and methods to build trust among clients and partners.
Collaborate with project managers, designers, developers, production specialists, and other subject matter experts to produce deliverables that are of the highest quality.
Proactively recognize and assess client and team needs and prepare potential solutions to meet those needs. Where necessary, lead on the documentation and implementation of solutions.
Empower clients to think strategically, developing results-oriented project plans to achieve their goals in the areas of website design and development, communication, fundraising, events, and other areas of digital marketing.
Stay abreast of digital marketing trends and technologies that affect nonprofits. Ensure that the knowledge and any appropriate actions are regularly shared with other team members. Apply relevant knowledge to current and potential client engagements.

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