Administers and continually improves the Okta driven identity access management program.
Acts as a ‘site advocate’ to facilitate resolution of issues with urgency.
Develops key relationships with site leaders and user base, monitors user experience.
Provides C-Level support for incidents and requests.
Drives the adoption of new technologies and creates relationships with key partners.
Prioritizes and facilitates support issues.
Provides administrative functions in coordinating site activities.
Assists in or manages IT optimization projects.
Promotes, enforces, and creates IT policies, processes & standards.
Maintains, updates, and monitors inventory and audits assets.
Continually learns new technologies and stays current.

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