Assistant Customer Support

permanent
Fully Remote

Only accepting applications from: United States

Essential Job Functions

  • Answers telephones and responds to basic customer questions using established methods provided in training. Forwards call to appropriate personnel.
  • Records call on account history record with results of the inquiry; initiates required confirmation.
  • Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision.

Experience

Basic Qualifications

  • High school diploma or G.E.D.
  • 1 – 2 years of customer service or other telephone experience
  • Experience working with organizational functions and personnel
  • Experience working with fax machines, computer software, and telephone technology
  • Experience working with and skilled in the use of help desk software

Other Qualifications

  • Basic business and analytical problem solving skills
  • Basic communication skills
  • Ability to follow oral and written directions

Salary and Perks

Work Environment

  • Office environment
  • May require shift work

NOTE: This position is available for remote home-based work within the United States.

About DXC Technology

Helping our customers across the entire enterprise technology stack with differentiated industry solutions.


Helping our customers across the entire enterprise technology stack with differentiated industry solutions.

View all customer service jobs

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