Only accepting applications from: United Kingdom
We’re Charlie, and we’re on a mission to equip thousands of startups and ambitious small businesses to deliberately craft their culture every day.
Charlie builds progressive HR solutions for startups and ambitious small businesses to successfully manage their teams and intentionally craft their culture.
We’re looking for a Customer Advocate to join our growing customer team – and help us make work better for thousands of small businesses by delivering world-class customer care.
Come on and join us to make work better!
What is a "Title/Level"?
We have a career progression framework that includes Individual Contributor (IC) and People Manager (PM) tracks. IC1 is a junior Customer Advocate, IC4 is a senior Customer Advocate, and IC levels 2 and 3 cover that middle area.
In this role you will:
As a Customer Advocate you’ll be responsible for:
You must have:
Let us know if you have: (all of these are desirable, but none are required)
We will still consider applications even if you don't meet every single one of the above requirements, so don't be put off if you don't match them absolutely perfectly!
This is a permanent full-time role. We cannot offer visa sponsorship and you must be able to work in the UK.
The Way We Work
How we're crafting ownership, belonging and structured flexibility:
Equal Opportunities Statement
We are an equal opportunity employer and believe in the power of a diverse, inclusive team.
We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion / belief, sexual orientation or age.
Charlie is the HR software for small teams with big ideas. We believe that while building a company is hard - running one shouldn’t be.
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