Open to all applicants globally!
An estimated 48 million Americans suffer from hearing loss and only 10-15% have treated it enter Lively. We’re on a mission to empower people to hear better through more affordable, accessible and delightful hearing care.
Lively is a series A company, perfect for anyone eager to make an early impact in something big. We are a unique blend of experts and leaders from Facebook, Amazon, 1stdibs, Lyft, and have assembled a world-class advisory board and audiology team.
Here at Lively, we are a passionate team of highly-driven entrepreneurs, designers, clinicians and technologists creating a best-in-class experience to help solve one of America’s greatest healthcare issues untreated hearing loss. If you’ve been looking for a high growth company that is also mission-driven, this is it.
About the Role
Getting people the hearing care they need is a challenging task and, as a remote Customer Experience Agent at Lively, you will be essential to making our mission a reality. You will be at the heart of creating a better-than-best experience for our customers. You will be in charge of delivering remote support with passion, patience, and perseverance. If you are someone who leads with empathy and is able to work independently, this role is for you!
What you’ll do:
Lively provides hearing devices from the convenience of your home, all under the guidance of a doctor for 50% less than the national average.
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