Open to all applicants globally!
Higher Logic has been the industry leader in building community and engagement solutions since 2007.
We’re a thriving company made up of authentic people and unique perspectives. We have a shared passion for bringing people #AllTogether to create meaningful connections and rich discussions, unlocking the knowledge of this group.
Our team is made up of motivated individuals who share their expertise and live our values every day. We help our customers create human-focused experiences to build lasting bonds between their customers, members and employees.
The Customer Success Manager plays a critical role in influencing the overall customer experience, retaining our customers and expanding usage of our product suite and services. They are responsible for fostering deep relationships with their customers, understanding their business and needs, and delivering solutions to meet their challenges.
This role is measured based on:
Higher Logic is committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Higher Logic is committed to ensuring that its application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing [email protected]
Higher Logic is an industry leader in cloud-based engagement platforms.
Our data-driven approach gives organizations an expanded suite of engagement capabilities, including online communities and marketing automation. From the initial web visit to renewal and ongoing engagement, we help you track and manage interactions along each stage of the digital customer experience.
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