Only accepting applications from: United States
LawnStarter is seeking a Director of Customer Operations who will be responsible for leading our customer support teams, designing, identifying, and implementing process improvements, as well as designing world-class support organizations and resource management operations. This individual will develop and improve an organization that provides support to hundreds of thousands of customers. The role reports directly to the Head of Sales and Service and works closely with the leaders of Product, Growth, Finance, and Engineering.
We offer great pay, employee equity, and competitive health / vision / dental plans. And as a 100% remote company, you get all the benefits of not having to come into an office.
But the real benefit of this role is you’ll be playing a big part in LawnStarter’s growth and in accomplishing our mission.
LawnStarter is a marketplace for lawn maintenance and outdoor services.
We are the easiest and most efficient way to order and manage your lawn care and are currently in 120 markets in the United States. With incredibly high ratings from consumers and providers, it is easy to see why we have industry leading retention on both sides of the marketplace and are poised to build a multi-billion dollar consumer brand.
We have successfully raised over $23M from some of the leading technology and growth investors.
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