Applicants must reside in: United States
Come join Dyson’s fun, fast-paced, and growing Owner Experience team as a Customer Experience Online Advisor! As an Advisor you will be responsible for delivering an outstanding, positive customer service and sales experience to consumers via live chat, email, and SMS monitoring. Advisors will also provide support for projects related to the Dyson.com online spares and accessories e-commerce store, the Dyson.com support section, as well as contact customers to address issues that are raised through the Dyson.com user review program. You will also support customers by phone during peak times and overflow.
MAIN ACCOUNTABILITIES AND SUPPORTING ACTIVITIES
Embody the qualities of an engaged, motivated, and proactive team member
Experience and Education
This is a full-time REMOTE position with a starting hourly rate of $16.00 and a full benefits package available the 1st of the month following 30 days of employment. Training will be provided and performance bonus/incentive opportunities are available.
Dyson US monitors the market to make sure we offer competitive salaries and retirement plans. But financial rewards are just the start of a successful career at Dyson. Professional growth and new opportunities are driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a dress code reflecting our creative engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.
We are agents of change.
We start by turning convention on its head. We're family owned, beholden to no one, so we can forge our own path - different and authentic.
Never satisfied, we constantly strive to find a better way. We solve problems that others choose to ignore with ingenious new technologies that defy convention and simply work better. In 1993, James Dyson launched the first bag-less vacuum cleaner but a lot has changed since then. As we continue to grow, we’re exploring new frontiers and traversing the unknown.
In 2012 we were 3120 people. Today we're over 12,500. Our future is bright and the next few years are set to be our busiest yet as we continue to innovate and disrupt with new categories, new machines and launching more demo stores all over the world. We never have and never will stand still.
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