Senior Manager, Partner Success

permanent

Fully Remote

Only accepting applications from: United States

Gather feedback to drive continual improvements with Saviynt processes, community tools and systems.
Understand partner’s strategic goals and advise on how to achieve them.
Provide feedback to partners on how they can improve their ways of working.
Work with CSMs, TAMs, and Expert Services to assess partner’s strengths and weaknesses.
Track go-live dates, identify at-risk projects/go-lives.
Recommend interventions for at-risk projects.
Profile partners by geography, experience, and performance.
Monitor and measure partner’s engagement with various platforms.
Identify trends and devise strategies for field teams to adopt.
Attend partner-focused events and present or host workshops.
Create content for quarterly Partner Newsletter.
Support Partner Director in managing partner performance with evidential facts.
Communicate Saviynt vision and product roadmap.
Manage upsell and cross-sell opportunities.
Drive expansion opportunities.
Negotiate contracts and pricing.

Experience

Bachelor’s/ equivalent in Engineering.
10+ years of experience in a channel/partner management enablement or a related role within IAM/IGA organization.
Thorough domain knowledge in all areas of IAG.
Strong understanding of channel sales dynamics and partner ecosystems.
Proven track record of building scalable training programs.
Excellent communication and presentation skills.
Experience with Federal and Governmental entities is preferred.
Experience with sales enablement tools and platforms is preferred.
Deep understanding of sales processes and methodologies.
User Lifecycle Management, Provisioning, and Reconciliation skills.
Direct customer or partner interaction and management skills.
Ability to present and communicate at an executive level.
Ability to thrive in a fast-paced, high-energy environment.
Ability to work independently and adapt quickly.