Digital Content Creator

Fully Remote

Open to all applicants globally!

We are looking for a qualified Digital Content Creator to join our team of passionate and best-in-class social media experts. If you are a tech-savvy, experienced digital designer and social media enthusiast, we want to talk to you!

Our ideal candidate has a strong grasp of design and storytelling for social media (Instagram, Twitter, LinkedIn & TikTok) as well as experience with other digital marketing mediums. In this role, you will establish and execute a brand identity, produce engaging social campaigns, create visual assets for internal and external audiences, and support other digital initiatives as needed for one of the largest omni-channel marketing agencies in the world.

You must be prepared to work in a fast-paced, self-motivated, entrepreneurial environment; be a team player who is social-savvy; and have the ability to work independently and collaboratively in a unique virtual environment.

As an ICUC Digital Content Creator you will be:

  • Driving brand consistency across internal and external communications
  • Creating social-first content (captions, graphics, videos, GIFs, etc.) for client owned social media channels, including but not limited to Instagram, Twitter, Linkedin, Facebook and eventually Tik Tok
  • Producing branded templates, newsletters, graphics, invitations, presentations, and more
  • Designing environmental graphics for trade shows, offices, events
  • Participating in brainstorming sessions and using data as a lens for design recommendations
  • Producing mood boards and storyboards for internal and external campaigns
  • Partnering with freelancers, vendors and internal stakeholders to support ad-hoc design needs
  • Participating in regular scheduled client calls, providing insights and sound bites when requested by client on community activity
  • Maintaining an active presence within to discuss questions and issues that may arise
  • Be able to advise client on platform specific concerns, abilities and best practices
  • Regularly maintain and use all client necessary publishing tools
  • Providing guidance on possible areas of real-time creative content such as trending hashtags and events through social listening
  • Proactively provide client with thought leadership, best practice recommendations and data-driven insights to help advance their social presence


  • B.A. in graphic design, communication design or related field
  • 1-2 years of client-side or agency experience
  • Excellent communications skills, both written and verbal
  • High level accuracy and attention to detail
  • Experience creating content for major social channels: Instagram, Twitter, Linkedin, Facebook
  • Experience in Social Media Management Systems like Hootsuite
  • Experience creating and managing a social media content calendar
  • Strong project management and organization skills
  • Attention to detail, proactive and resourceful
  • Proficiency in Adobe Suite (InDesign, Illustrator, Photoshop, Premiere)
  • Advanced skills in social media content creation tools such as Canva

Salary and Perks

  • Permanent Position
  • Remote working
  • Competitive salary

About ICUC Social

ICUC is a social media management services company delivering content moderation, community management and social listening services.

With a team of over 400 multilingual specialists, ICUC provides social customer care solutions to a variety of industry leading global clients 24/7, 365. Minimising risk, building customer loyalty and maximising insight through a combination of technology and human-powered solutions, ICUC is truly a scalable, reliable and “always on” 24x7 solution. Working as an agency partner or directly with a brand, ICUC makes lives better for the world's biggest brands.

ICUC is a social media management services company delivering content moderation, community management and social listening services.

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