Lead UX Designer (Contract to Hire)

contract

Fully Remote

Only accepting applications from: United States

Articulate a clear experience strategy and user-centered approach grounded in discovery outputs, research, business, and audience needs.
Facilitate discovery activities with limited oversight such as workshops, stakeholder interviews, user research, heuristic reviews, audits, competitive reviews.
Lead and create supporting deliverables and documentation including personas, journeys, user flows, service blueprints, process flows, use case diagrams, wireframes, prototypes.
Plan and conduct appropriate user testing methodologies (e.g. usability testing, card sorting, content testing, preference testing).
Advocate for and implement accessibility best practices to ensure people with disabilities can access and effectively utilize websites & products.
Present and articulate design solutions, rationale, and research findings to both technical and non-technical stakeholders.
Mentor and guide junior and mid-level UX designers.
Provide constructive feedback, foster a culture of design excellence, and contribute to the growth and development of the team.
Work closely with product managers, developers, and other designers to ensure seamless execution and delivery of projects.
Contribute to new business development efforts by participating in client pitches, crafting proposals, and representing the company's UX capabilities.

Experience

5-8 years of experience as a UX professional, with 2+ years at a digital-first agency or consultancy required.
A strong background in human factors, information architecture, and user-centered design methodology.
Proven experience facilitating stakeholder interviews, facilitating workshops, and presenting work to clients.
Expertise with responsive and mobile design, design systems, and accessibility best practices.
Ability to work in a fast-paced, dynamic environment while managing multiple priorities.
Effective communicator with all levels of leadership, management, and staff.
Proficiency in Figma, Usability Testing Tools (Optimal Workshop), and Microsoft Office.
Strong portfolio showcasing a wide range of UX projects, including research, strategy, wireframes, information architecture, and user flows.