Senior Director, Developer Relations

permanent

Fully Remote

Only accepting applications from: United States

Serve as a figurehead, influencer, and key speaker on the global DevRel circuit, setting a high standard for Twilio's engagement.
Define the long-term global narrative for developer marketing and build cross-functional alignment with Product, Marketing, and GTM teams.
Recruit, mentor, and cultivate a unique global organization of Developer Evangelists and Advocates.
Guide and scale Twilio's global Startups Program, shaping strategic frameworks and partnerships.
Oversee a comprehensive technical content program, partnering with the PR team.
Evolve the community and forums strategy into a modern, high-engagement motion.
Spearhead Twilio’s Builder event strategy, building strategic relationships with ecosystem partners.
Act as the ultimate steward of the developer experience, facilitating complex community situations with empathy and tact.

Experience

7+ years of leadership experience in developer relations, technical evangelism, or community advocacy programs.
10+ years total working in a technical field.
Proven track record of building, training, and scaling technical global teams.
Deep technical baseline and understanding of software developer personas and workflows.
Strong data-driven execution skills and understanding of marketing motions and user growth metrics.
Excellent communication skills, capable of influencing C-level executives, journalists, bloggers, and industry analysts.
Experience leading a developer relations team supporting a bottom-up, Product-Led Growth motion.
Firsthand experience contributing to or directing prominent open-source software communities.
Established professional network across technical communities.