Senior Security Engineer, Incident Response

permanent

Fully Remote

Only accepting applications from: United States

Lead and support the response to all security events and incidents across Twilio’s complex global infrastructure, services and applications.
Be responsible for documentation of incidents and projects, crafting best practices as runbooks and standard operating procedures.
Work cross-collaboratively to solve challenges related to a broad spectrum of threat actors and activity.
Improve Twilio’s security and reliability posture by driving identified betterments from security events and incidents.
Acquire new technical skills and knowledge in a fast-paced environment.
Own the security incident lifecycle, respond to incidents, and participate in on-call rotation.
Build and maintain positive relationships with internal customers to facilitate solutions.
Provide mentorship and support for team development.

Experience

5+ years of security incident response experience in a production-cloud environment.
Subject-matter expert on security issues and technologies.
Ability to utilize AI for complex security incident response activities.
Advanced knowledge of service-oriented architectures and cloud-security technologies.
Experience with SIEM platforms and automating manual security processes.
Experience in either AWS, GCP, or other large cloud platform.
Excellent written and verbal communication skills.
Ability to influence and build effective working relationships with every level of the organization.