Account Manager, QSR

• Own individual revenue targets and contribute to pod revenue goals
• Contribute to the retention and growth of clients, supporting the pod in positioning Fetch as a strategic, long-term partner
• With leadership oversight, manage deadlines and navigate evolving priorities
• Build consultative relationships with mid-level client contacts by communicating clearly, following through on tasks, and supporting complex account strategies
• Support client engagements by attending partner calls, managing or supporting client touchpoints, and capturing follow-ups
• Contribute to partner deliverables such as campaign performance, one-off requests, and analytics requests
• Assist with onboarding new clients and brands, campaign setup, and coordinating materials
• Own inputs for campaign setup and programming, using standardized workflows and templates
• Partner with internal teams to track, organize, troubleshoot, and optimize client performance
• Ensure clients have access to timely reporting to guide budget allocation
• Ensure that partners have access to the data and reporting needed to optimize budget allocation
• Translate data and performance trends into clear, actionable recommendations for clients
• Contribute to the preparation and delivery of client presentations and reviews
• Manage revenue actualizations and billing processes
• Utilize sales-enablement, AI, automation tools and demonstrate a growth mindset toward adopting new technologies

• 2+ years of experience in account management, partnerships, sales support, or a related field
• Strong organizational and execution skills with the ability to manage multiple priorities
• Experience analyzing campaign data and presenting insights to clients or internal stakeholders
• Strong communication and collaboration skills
• Comfort working in dynamic or evolving environments
• Direct client vertical experience (preferred)
• Direct industry experience in digital media, advertising, or consumer data (preferred)
• Experience supporting renewals, upsells, and client growth conversations (preferred)
• Familiarity with CRM tools (preferred)
• Experience collaborating with implementation, analytics, or other cross-functional teams (preferred)
• Familiarity with decision-support tools or automation platforms (preferred)

Pay range: $73K - $81K

• Equity in Fetch
• 401k dollar-for-dollar match up to 4%
• Comprehensive medical, dental, and vision plans for humans and pets
• $10,000 per year in education reimbursement
• Participation in employee-led resource groups
• Flexible Paid Time Off and 9 paid holidays
• 20 weeks paid parental leave for primary caregivers, 14 weeks for secondary
• $2,000 Calvin Care Cash incentive for new family members
• Flexible work environment with option to work remotely