Accounts Receivable Manager

• Lead and mentor the team of overseas collections analysts and AR specialists.
• Develop, implement, and continuously improve collections strategies and SOPs.
• Oversee all day-to-day collections and monitor AR aging report.
• Ensure accurate processing and documentation of cash applications.
• Collaborate with internal stakeholders to enforce collections policies.
• Build rapport with customers to improve response and collection rates.
• Track and report on key collections metrics to management weekly.
• File proofs of claim during customer bankruptcy.
• Provide management with ad-hoc analysis and project support.
• Prepare the monthly AR reserve analysis.

• Bachelor's Degree in Accounting, Finance, or related field.
• 3+ years of AR and Collections experience, including leading teams.
• Excellent verbal and written client-facing communication skills.
• Strong computer skills, particularly MS Excel.
• Ability to work well with others in a fast-paced environment.
• Experience operating in a strong control environment (e.g., SOX 404).
• Experience managing an offshore team.
• Experience in a SaaS or multinational environment is a plus.
• Familiarity with Intacct, Stripe, Paya, Braintree, ZenDesk and Salesforce is a plus.

Pay range: $91K - $130K

• 20 days of paid time off.
• 10 sick days.
• 11 holidays plus year-end closure.
• Health, dental, and vision coverage.
• 401k match.
• Remote-office stipend.
• Generous parental leave plan.
• Volunteer time off.
• Gift matching policy.