Associate Principal, Launch (Care Partnerships)

• Be responsible for launching new partners and setting them up for long-term success
• Build and grow relationships with care partners’ (health systems, medical clinics, and other strategic partners) teams and leadership
• Collaborate with cross functional, internal stakeholders to deliver insights to inform product and operations strategy

• Minimum of 7+ years of experience in the healthcare space, preferably in roles within Customer Success, or in Strategic Customer-facing roles
• Deep exposure to health system or provider group models and economics
• Ability to build meaningful bonds across all levels of an organization
• Ability to thrive in ambiguity and drive towards outcomes
• Operational excellence in managing multiple high impact customers
• Motivation to address access to mental healthcare

Pay range: $121K - $179K

• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development