Claims Processor

• Ensure the timely and accurate adjudication and payment of medical claims, following health plan policies and procedures, consulting with team members, care partners and advisors as necessary.
• Maintain accurate and up-to-date notes of all claims processed.
• Process appeals and disputes by gathering and verifying claim information, researching and resolving claim issues, and communicating outcomes to appropriate parties.
• Become an in-house expert on all claims-related matters and provide answers and support to Customer Success and Customer Support teams.
• Identify operational issues and escalate them to the appropriate internal team.
• Contribute to teamwide goals to improve claims processes and integrate additional functions into daily operations.
• Work independently and as part of a team to meet deadlines and daily processing quotas.

• Two-year degree and/or two years of claims adjudication and processing experience
• Unparalleled attention to detail.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Fast learner. Entrepreneurial. Self-directed.
• Ability to meet deadlines and work under pressure.
• Experience in claims processing, knowledge of insurance principles and procedures is a plus.

Pay range: $22 - $28p/h

• Stock options in rapidly scaling startup
• Flexible vacation
• Medical, dental, and vision Insurance
• 401(k) and HSA plans
• Parental leave
• Remote worker stipend
• Wellness program
• Opportunity for career growth
• Dynamic start-up environment