Clinical Program Manager

• Lead the implementation of new client launches, mapping out clinical workflows and serving as the primary bridge between clients, dietitians, and clinical operations to ensure seamless onboarding.
• Provide ongoing oversight of client success by monitoring clinical KPIs and supply and demand needs.
• Act as the central point of contact for Clinical Ops, Client Success, Training, Sales, and Credentialing, ensuring all deliverables and information are synced across teams.
• Develop and maintain high-detail project plans (timelines, milestones, resource allocation). Proactively identify risks and hold team members accountable to critical deadlines.
• Use Excel/Google Sheets to perform intermediate data analysis on program performance, outcomes, and operational efficiency to drive evidence-based adjustments.
• Collaborate with our Registered Dietitian (RD) network to facilitate training, troubleshoot implementation hurdles, and integrate provider feedback into program enhancements.
• Coordinate with our Credentialing team to ensure all programs align with healthcare regulations, with a specific focus on unique requirements of Medicare and Medicaid populations, at both state and national levels.

• Bachelor’s degree in Healthcare Administration, Business, or a related field preferred.
• 3+ years of project management or operations experience in a healthcare setting.
• Intermediate to advanced proficiency in Excel/Google Sheets (VLOOKUPs, Pivot Tables, data visualization) and experience with PM tools (Asana, ClickUp, Salesforce or similar preferred).
• Proven ability to lead through influence, navigate ambiguity, and make decisions with minimal direction.
• Exceptional relationship-building skills; able to translate complex operational needs into clear action items for different stakeholders.
• Familiarity with Medicare and Medicaid health plans and populations is preferred.
• Experience with Quality Improvement (Lean, Six Sigma) or EHR systems preferred.
• Clinical experience as a dietitian and/or clinical workflow mapping preferred.
• PMP or equivalent preferred.
• Project Management certification preferred.

Pay range: $70K - $80K

• Remote-First Company
• Flexible Unlimited PTO
• Healthcare Coverage (Medical, Dental, Vision)
• 401k and FSA