Commercial Counsel

• Negotiate, draft, and review commercial agreements, primarily customer AI SaaS master service agreements, non-disclosure agreements, data processing addendums, security and AI terms.
• Gather internal feedback from other reviewers in the customer contracting process – work with sales and business teams to identify requests and determine with internal departments the best approach to meeting those needs.
• Protect customer data and personal data by ensuring contract terms align with Outreach’s obligations under GDPR, CCPA/CPRA, UK privacy law, and the EU AI Act.
• Enforce organizational contract policies and procedures.
• Assist in the evaluation and updating of company document templates.
• Partner with Sales, Revenue Operations, and Deal Desk to gather internal feedback, resolve contracting bottlenecks, and accelerate time-to-close.
• Identify and implement improvements to contract workflows, templates, and playbooks to increase efficiency as deal volume scales.
• Support other legal team projects as needed, including negotiating vendor and partner agreements.

• 3-5 years of legal experience, with at least 1-2 years focused on commercial SaaS agreements (in-house or at a firm representing technology clients).
• Direct experience negotiating customer-facing agreements (MSAs, NDAs, DPAs, Order Forms).
• Working knowledge of data privacy frameworks (GDPR, CCPA/CPRA, or equivalent).
• Ability to spot issues and recommend practical, business-focused solutions that balance speed with risk management.
• Understand how to balance competing priorities.
• Comfortable in a high growth dynamic, evolving environment.
• High level of attention to detail with excellent organizational skills and dedication to accuracy.
• Excellent interpersonal and communication skills.
• J.D. or equivalent degree from accredited law school.
• Active member of the bar in at least one state in the United States.
• Proficiency with customer and contract management tools (Ironclad, Salesforce, Docusign) and the MS Office suite, including advanced Word skills.
• Interest or experience in privacy, artificial intelligence (AI), the EU AI Act, and other emerging SaaS product topics is a plus.

Pay range: $120K - $145K

• Flexible time off.
• 401k to help you save for the future.
• Generous medical, dental, and vision coverage for full-time employees and their dependents.
• A parental leave program that includes options for a paid night nurse, and a gradual return to work.
• Infertility/assisted reproductive services benefit.
• Employee referral bonuses to encourage the addition of great new people to the team.
• Snacks and beverages in the Office, along with fun events to celebrate.
• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military.