Customer Support / Community Lead

Pleexy LLC - permanent

United States

21 Oct

Open to all applicants globally!

Pleexy’s team goal is to help our users take control over their tasks, no matter where they are and boost their productivity by connecting their applications together (Trello, Evernote, GMail, Outlook, Monday, Todoist, Wunderlist and others). We already processed several millions of tasks for thousands of people.

You will join our team as Technical Support / Community Lead.

Job Description:

  • Assisting our customers in chat & email support
  • Organizing the processes within technical support
  • Managing knowledge base, providing the feedback to the product team
  • (Optional) Preparing and publishing video tutorials and productivity hints on youtube, our blog, and other channels.

Experience

  • Fluent written English is a must
  • Great communication skills
  • Experience with productivity applications such us Todoist, Wunderlist, Trello, or others.
  • Prior experience in customer support or community management would be a plus

Salary and Perks

  • See the impact of your work on a daily basis
  • Help thousands of people to free up some of their time and be happier
  • This is a remote position, so you there is no need to go to the office every day
  • Salary range $19,000 - $22,000 a year

About Pleexy LLC

Pleexy boosts your personal productivity by channeling tasks from your email, note taking, collaboration, mind mapping and tracking apps into your Todoist or Wunderlist. Just set up a connection between the supported application and your task manager and Pleexy will make sure your tasks stay up-to-date in both places!

Apply

Apply by emailing [email protected]

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