Deal Desk Manager

permanent

Fully Remote

Only accepting applications from: United States

Own Deal Strategy: Provide strategic leadership and guidance to sales leadership and Account Executives on complex deals.
Sales Structure Expertise: Demonstrate understanding of SaaS deal types to guide Sales on structure and commercial positioning.
Profitability Focus: Ensure deal structures align with company’s revenue objectives and prioritize high-quality, recognizable revenue.
Approval Authority & Risk Mitigation: Serve as a primary escalation point for pricing exceptions and ensure adherence to policies.
Executive Business Partnering: Act as a business partner to various departments providing insights on deal trends and profitability.
Lead CPQ and Commercial Roadmap: Own continuous improvement roadmap for CPQ systems and related tools.
Team Enablement and Training: Develop and execute a Global Enablement Program for the sales organization.
Manage Documentation and Knowledge: Oversee the maintenance of a central Commercial Language Library and Policy Repository.
Process Efficiency: Identify and resolve bottlenecks in the deal cycle to improve efficiency.
Deal Analytics: Track and analyze key deal metrics to inform pricing strategies and report commercial health.
Audit Readiness: Ensure all deals and documentation are compliant and audit-ready.

Experience

Minimum of 7+ years in Deal Desk, Revenue Operations, or Finance, with at least 2 years managing a Deal Desk function.
Deep expertise in SaaS models and impact of deal structures on financial metrics.
Bachelor’s degree in Business, Finance, Accounting, or related field required. MBA or advanced certification is a strong asset.
Expert-level understanding of SaaS business models, licensing/pricing strategies, and revenue recognition principles.
Advanced skills in Salesforce and experience with CPQ platforms.
Exceptional written and verbal communication skills.