Director, Internal AI Operations

• Build and maintain visibility into AI spend and usage.
• Develop adoption, efficiency, and cost metrics and report on tool overlap, cost drivers, and open risks.
• Support Finance with forecasting, budget tracking, anomaly detection, and vendor and model-cost optimization.
• Maintain the inventory of AI tools, initiatives, agents, vendors, integrations, owners, status, spend, risks, and dependencies.
• Participate in reviewing new AI Vendor requests and manage the Internal AI Feature Review process.
• Develop and maintain the company’s Internal AI Policy and support policy changes.
• Track the AI roadmap, migrations, platform dependencies, adoption milestones, resourcing, risks, and executive decisions.
• Collaborate with technology teams on new AI product initiatives.
• Define and audit standards for access, ownership, configuration, data controls, logging, retention, vendor settings, and offboarding.
• Manage the Internal AI communications calendar, stakeholder updates, FAQs, launch materials, training coordination, and policy-change communications.
• Establish a common cadence and minimum artifacts across distributed AI Centers of Excellence (CoEs).

• 15+ years of progressively responsible experience in AI or technology operations, enterprise systems, data and analytics, FinOps, governance, transformation, or a related field.
• 5+ years leading teams or complex cross-functional programs.
• Experience managing an enterprise portfolio of AI or technology tools, vendors, integrations, or platforms.
• Strong financial, analytical, and data-driven mindset with experience using tools such as Snowflake, Excel, Python, or equivalent.
• Strong financial and operational acumen with experience building spend visibility, forecasts, budget controls, vendor or model-cost optimization.
• Strong written and verbal communication skills.
• Experience influencing functional and technical leaders without relying on direct authority.
• Curiosity and willingness to lean into AI, experiment pragmatically, and apply sound judgment.
• Practical understanding of responsible AI, data governance, privacy, security, vendor risk, and change management.
• Strong systems thinking, program management, prioritization, and change leadership skills.
• Experience hiring, coaching, or developing effective teams and building trusted partnerships across various business functions.

Pay range: $229K - $370K

• Restricted Stock Units (RSUs)
• Health, vision, and dental insurance
• Mental health benefits