Director of Pricing & Monetization

• Define and evolve PagerDuty's packaging architecture in partnership with Product and Engineering
• Build and maintain a monetization review process
• Lead SKU design and experimentation
• Own the monetization platform roadmap in partnership with Engineering and Revenue Systems
• Provide pricing and packaging leadership to other product teams
• Operationalize pricing for the field
• Lead packaging migration execution as we transition legacy customers
• Track and report on pricing initiative performance
• Build or leverage financial modeling capabilities
• Get in front of customers regularly to pressure-test pricing assumptions

• 10+ years in B2B SaaS in roles spanning product management, pricing strategy, and/or monetization
• Demonstrated experience owning packaging architecture and feature tiering decisions
• Track record of running pricing experiments and measuring commercial impact
• Strong cross-functional credibility with Sales, Finance, Product, and Go-To-Market leadership
• Experience managing pricing change in the field
• Ability to mentor and grow other pricing and product roles
• Experience at a company during transition to usage-based or consumption pricing (Preferred)
• Familiarity with monetization infrastructure (Preferred)
• Familiarity with B2B SaaS deal structures, discount governance (Preferred)
• Has led or contributed to pricing strategy at a company scaling toward $1B+ ARR (Preferred)

Pay range: $180K - $303K

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity
• ESPP (Employee Stock Purchase Program)
• Retirement or pension plan
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty
• Paid parental leave
• Paid volunteer time off
• Company-wide hack weeks
• Mental wellness programs