Director, People Operations

permanent

Fully Remote

Only accepting applications from: United States

Own and optimize the global HRIS (BambooHR), ensuring it serves as the single source of truth for all employee data.
Integrate HR systems with peripheral tools (Payroll, ATS, Slack, Equity Management) to eliminate manual data entry and ensure "one-click" reporting.
Audit system permissions and workflows regularly to ensure security, privacy, and intuitive user experience for managers and individual contributors.
Standardize the end-to-end employee lifecycle, from seamless global onboarding to professional and compliant offboarding.
Design and manage scalable benefits, leave-of-absence programs, and perks that remain competitive across various international markets.
Build a tiered internal support model to resolve employee inquiries regarding payroll, benefits, and policies with high speed and accuracy.
Monitor and implement changes to labor laws and employment regulations across all operating jurisdictions to ensure 100% compliance.
Author and maintain the Global Employee Handbook, ensuring policies are clearly communicated, culturally relevant, and legally sound.
Lead internal audits and risk assessments related to employment practices, classification, and workplace safety.
Establish rigorous data entry standards to ensure all People metrics (headcount, turnover, time-to-hire) are accurate and audit-ready.
Develop and socialize monthly/quarterly People Dashboards that provide leadership with insights into performance trends and retention drivers.
Collaborate with Finance on compensation benchmarking and equity analysis to ensure internal parity and market competitiveness.
Defragment existing manual processes by building automated workflows that reduce administrative "drag" on executives and department heads.
Define and document Standard Operating Procedures (SOPs) for all People Ops functions to ensure business continuity as the team grows.

Experience

Proven track record of moving a company from "scrappy/manual" to "automated/scalable."
Deep experience navigating US and international labor laws (experience with PEOs and EORs is a plus).
Belief that data is only as good as the systems that capture it; "zero-error" mentality regarding data integrity.