Employee Relations Specialist

• Own compliance training accountability, including tracking completion, follow-ups, escalations, and reporting.
• Manage offboarding tickets for voluntary and involuntary separations, ensuring process accuracy, proper documentation, and cross-functional coordination.
• Conduct exit interviews when requested by a departing employee and escalate complex/high-risk matters to senior ER leadership.
• Perform ER administrative work, including data pulls, analysis, reporting, and entering historical data to maintain accurate records.
• Handle low-stakes investigations, including intake, interviews, documentation, and recommendations.
• Support Sr. Manager, ER with performance management, including coaching, documentation guidance, and consistent application of standards.
• Manage attendance across all sites, including tracking, reporting trends, and advising leaders on appropriate next steps.
• Support and administer metrics-based Performance Improvement Plans, ensuring clarity of expectations, measurement cadence, and documentation.
• Administer Disciplinary Action / corrective action processes for policy breaches, ensuring fairness, consistency, and compliance.
• Support accommodation requests in partnership with the Senior Manager, ER, providing documentation support.

• 2+ years of experience in Employee Relations, HR, or People Operations, ideally supporting a multi-site and/or hourly workforce environment (retail/operations/fulfillment experience preferred).
• Working knowledge of ER fundamentals: investigations, corrective action, performance management, attendance practices, and documentation standards.
• Demonstrated ability to triage risk, apply policy consistently, and escalate sensitive matters appropriately.
• Strong written and verbal communication skills.
• High level of discretion and confidentiality when handling sensitive information.
• Strong operational and analytical skills, including experience with data pulling, basic analysis, and reporting.
• Proficiency with Google Workspace and HR systems/tools.

Pay range: $63K - $93K

• 401K
• Paid time off
• Dental insurance
• Medical insurance
• Vision insurance
• Disability insurance
• Life insurance options