Lead Data Analyst, User Analytics & Insights

• Act as a strategic thought partner to General Managers, Product, Marketing, and Engineering teams, using insights to drive measurable business impact.
• Lead analytics project management, setting priorities and ensuring alignment with business objectives.
• Communicate complex technical concepts clearly to non-technical stakeholders, ensuring data-driven decisions always prioritize the customer experience.
• Turn insights into action by designing initiatives, influencing roadmaps, and helping teams operationalize data-driven strategies.
• Leverage SQL and visualization tools (e.g., Hex, Grafana) to manipulate data and deliver accurate, meaningful analysis.
• Build and maintain automated KPI dashboards and monitoring reports to track performance.
• Partner with business and engineering teams to design and deploy analytical solutions.
• Improve data quality and maintain scalable, well-documented analytics processes for long-term reusability.
• Translate analytical findings into clear business narratives and recommended next steps that inspire action.
• Own the end-to-end experimentation process, collaborating with product and marketing on test design and execution.
• Develop predictive models to uncover user segmentation, identify behavioral insights, and proactively recommend actions that drive growth and engagement.

• 8+ years of experience in analytics, insights, or strategy roles.
• Expertise in data visualization and dashboard creation.
• Strong proficiency in SQL for data manipulation and analysis.
• Experience with data modeling.
• Proven ability to translate insights into action by driving strategies, initiatives, and measurable outcomes.
• Demonstrated success working cross-functionally with multiple stakeholders to influence change and impact business direction.
• Skilled at analytics project management and prioritization.
• Hands-on A/B testing and experimentation experience.
• Experience with machine learning techniques and predictive modeling to identify trends, segment users, and guide strategy.
• Strong presentation skills with the ability to translate technical concepts for non-technical audiences.
• Comfort using Google Sheets for collaboration and analysis.
• Ability to thrive in a fast paced environment.

Pay range: $151K - $170K

• Equity in Fetch.
• 401k match: Dollar-for-dollar match up to 4%.
• Comprehensive medical, dental and vision plans for employees and pets.
• $10,000 per year in education reimbursement.
• Employee Resource Groups participation and Inclusion Council involvement.
• Flexible Paid Time Off and 9 paid holidays.
• 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
• Calvin Care Cash: one time $2,000 incentive for new family member expenses.
• Flexible Work Environment: Remote work or offices in Madison, Birmingham, or Chicago.