Manager, Credentialing and Enrollment Special Projects

• Lead, coach, and develop a team of Ops Associates on the Credentialing and Enrollment Operations team
• Oversee the design and implementation of payor builds or process improvements while protecting quality, compliance, and operational performance
• Manage the roadmap for ongoing improvements to operational workflows
• Work closely with the Manager of Credentialing Operations and the Manager of Enrollment Operations to identify process breakdowns, develop improvement plans, and implement solutions to resolve issues at scale
• Constantly ideate on how we can continue to improve our systems so that our infrastructure continues to scale as we increase our provider count and payor network

• 3+ years of experience leading strategic projects in healthcare (HealthTech / startup experience is a plus)
• Experience managing a team
• Hyper focused on creating the most efficient processes and driving operational improvements
• Ability to solve problems by leveraging data analysis
• Strong track record of juggling multiple initiatives and ability to prioritize the highest leverage initiatives
• Highly organized and able to keep projects and priorities on track
• Comfortable with Excel / Sheets and have at least a basic understanding of SQL
• Experience with no-code solutions such as Zapier, Workato, HubSpot, and/or API integrations

Pay range: $107K - $163K

• Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
• Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
• Financial Wellness: 401(k) program and equity opportunities.
• Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
• Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
• Wellness & Development: Annual stipends to put towards personal & professional growth.
• Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
• Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.