Manager, Premium Audit

• Manage premium audit operations through team leads and individual contributors, ensuring consistent quality and productivity standards.
• Translate business segment strategy into functional audit plans and guide day-to-day execution.
• Oversee both internal audit processes and vendor relationships, ensuring service level agreements are met.
• Monitor audit completion rates, quality metrics, and customer satisfaction scores.
• Ensure compliance with state and bureau audit requirements.
• Partner with Analytics team to analyze audit results and identify trends.
• Develop and execute operational initiatives to improve audit efficiency.
• Collaborate with Product, Engineering, and Operations teams to optimize audit workflows.
• Provide leadership, guidance, and support to teams, ensuring project deadlines and quality standards are met.
• Balance leadership responsibilities with direct contributions to ensure project completion.
• Serve as the audit subject matter expert for cross-functional projects.
• Handle complex audit disputes requiring management intervention.

• High School diploma required; Bachelor's degree preferred.
• 5+ years of Workers' Compensation Premium Audit experience required.
• 6+ years of overall commercial insurance experience required.
• 3+ years of management or supervisory experience required.
• Experience with audit management systems and reporting tools.
• Proficient in G-Suite Tools, Nexus, Slack, and Salesforce.

Pay range: $95K - $120K

• Competitive cash compensation.
• Equity in the company.
• Comprehensive health plans.
• Generous PTO.
• 401k match.
• Parental and caregiver leave.