Manager, Revenue Operations

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

We’re looking for a Manager of Revenue Operations who can roll up their sleeves as an exceptional individual contributor while also playing a strategic leadership role within our RevOps team. This role will own operational excellence for Grow’s internal-facing functions: Clinical, Success, Credentialing, Onboarding, and Community. It will be a mix of high-level strategy and hands-on execution. You’ll lead cross-functional initiatives, own complex HubSpot workflows and partner closely with internal operations leadership to drive performance and process improvement. You'll manage a team of people and processes while setting a high bar for what “great” looks like. This role combines hands-on sales operations execution with team-building and cross-functional leadership in a high-growth, early-stage environment.

What You’ll Be Doing: 

• Own Internal Ops systems in HubSpot: Build, optimize, and maintain workflows, automation, and reporting across our internal operations teams.
• Lead & mentor: Manage and develop sales operations team members (including associates), fostering a culture of execution, collaboration, and learning.
• Project management: Lead high-impact initiatives from concept to execution using best-in-class project management practices.
• Process improvement: Continuously evaluate and improve sales processes; lead change management for new tools, systems, or workflows.
• Collaborate with internal leaders: Partner with Clinical Excellence, Provider Success, Credentialing, Onboarding, and Community leaders to build systems that scale and streamline their work.
• Design and deliver reporting: Provide clean data, dashboards, and insights that improve accountability and effectiveness across internal teams.
• Drive cross-functional projects: Lead initiatives across internal functions that improve service delivery, process adherence, and performance tracking.

• 5+ years in Sales or Revenue Operations, preferably at a high-growth startup (Series A-C+).
• Min of 3 years proven experience leading teams and/or mentoring junior ops talent.
• Deep knowledge of Hubspot, including Professional+ level experience in Sales, Service, Marketing, and Ops Hub, AI Agents, Helpdesk, Workspaces and Integrations.
• Multiple advanced Hubspot certifications (Sales, Marketing, RevOps).
• Demonstrated success owning CRM architecture and operational processes.
• Advanced skills in workflow design, AI agents and tools, automation, troubleshooting, and CRM governance.
• Strong project management ability—owning large-scale initiatives with measurable impact.
• Experience working with tools like Re-Tool, Workato, Intercom, and Looker (nice-to-have)

If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume. 

The base compensation range for this position is:

Zone 1 (NYC, SF, Seattle Metro Area) : $142,000 - $159,000 USD  

Zone 2 (All other US locations):  $130,000 - $145,000 USD

The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location.

• The chance to drive impact within the mental healthcare landscape from day one
• Comprehensive health insurance plans, including dental and vision
• Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to):
• Flexible working hours  
• Flexible Time Off 
• Company-wide winter break 
• Mental health mornings (2 hours each week)
• Wellness Stipend
• In-office meals and snacks
• Continuous learning opportunities 
• Competitive salary 
• The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities 

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

As part of our recruitment process, we use a third-party AI tool (Covey) to assist in the initial screening of resumes and applications. This tool analyzes candidates' qualifications based on the information provided in the application to identify potential matches. Certain features may qualify the tool as an AEDT (automated employment decision tool) under New York City Local Law, and may be considered an AI tool under other applicable state and city laws. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. Final hiring decisions are made by our human recruitment team, and no automated system makes the ultimate decision regarding hiring. We began using Covey Scout for Inbound on January 11, 2025.

By submitting your application, you acknowledge and consent to the use of automated tools in our recruitment process. You also understand that your application may be processed by AI systems as part of the screening and selection process.
We are committed to ensuring transparency in our hiring practices. If you have any questions about how our AI tools work, or if you would like to request additional information, please contact recruiting@growtherapy.com.If you require an accommodation due to a disability, or if you have concerns regarding the use of AI in our hiring process, please contact recruiting@growtherapy.com. We will be happy to provide assistance or discuss alternative methods for participating in our recruitment process.