P+C Manager

permanent
Fully Remote

Only accepting applications from: United States

  • Lead the full lifecycle of the company-wide Performance Management Process, including the annual and mid-year performance reviews, goal setting, calibration, and support rewards planning in partnership with Total Rewards.
  • Act as a central subject matter expert on our Performance Philosophy, providing guidance, tools, and training to managers across all departments to ensure consistency and effectiveness.
  • Provide broad P+C support to all departments, offering intermediate-level consultation and triage on employee relations, policy interpretation, and P+C program implementation.
  • Coach and advise leaders and managers on foundational team structures, workforce planning, effective feedback delivery, and high-impact engagement programs in a high-growth environment.
  • Manage and resolve complex employee relations issues and conduct effective, objective, and thorough investigations, ensuring compliance with all legal and internal policies.
  • Analyze People Analytics and P+C metrics (e.g., performance ratings, attrition, engagement survey data, diversity statistics) in partnership with the P+C team and departmental leaders to identify trends and develop actionable, enterprise-wide solutions.
  • Administer and provide guidance on organizational structures, job leveling, and our Total Rewards philosophy.
  • Partner cross-functionally to lead or support P+C projects focused on retention, engagement, compensation, and Diversity, Equity, and Inclusion (DEI) initiatives.
  • Manage the end-to-end administration of the company-wide engagement survey and other engagement-related activities.

Experience

  • 5+ years of progressive HR generalist experience, ideally in a fast-paced, high-growth environment.
  • Proven experience managing or significantly contributing to the design and execution of an annual and mid-year performance management cycle.
  • Strong understanding of performance philosophies and methodologies aimed at cultivating a high-performance culture.
  • Demonstrated ability to apply business and data insights to inform and drive HR solutions that achieve organizational objectives.
  • Strong learning agility and sound business judgment with the ability to navigate and resolve ambiguity.
  • Thrives in a fast-paced, ever-changing environment.
  • Ability to lead change at a process level, initiate and support operational improvements and adjust direction as needed.
  • Exceptional written, oral, and interpersonal skills, with the ability to communicate clearly and tactfully with employees and leaders at all levels.
  • Knowledge of Human Resources disciplines, concepts, and processes, including applicable laws, guidelines, regulations, ordinances, and policies.
  • High level of emotional intelligence and self-awareness, with the ability to maintain integrity, professionalism, and confidentiality.

Salary and Perks

Pay range: $99K - $135K

  • 20 days of paid time off, 10 sick days, 11 holidays, plus year-end closure.
  • Health, dental, and vision coverage for yourself and your family.
  • 401k match.
  • Remote-office stipend.
  • Generous parental leave plan.
  • Volunteer time off.
  • Gift matching policy.

About Olo

Enterprise-grade restaurant SaaS platform serving 700+ of America's most beloved brands

Enterprise-grade restaurant SaaS platform serving 700+ of America's most beloved brands

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