Principal GTM Systems Manager

• Own administration, configuration, and health of core revenue systems (e.g., CRM, sales engagement, CPQ, data tools).
• Translate revenue process requirements into system workflows, automation, and integrations.
• Partner with Sales, Marketing, CS, and Finance to support go‑to‑market initiatives and system changes.
• Ensure data quality, system governance, access controls, and compliance with RevOps standards.
• Manage system incidents, releases, testing, and change management.
• Support reporting, dashboards, and operational insights by ensuring system accuracy and consistency.
• Evaluate and implement new tools to improve revenue efficiency and scales.
• Support budget and renewal tracking.
• Implement new quote system: lead requirements gathering, process design & optimization with cross-functional team, implementation and support with systems team, rollout and enablement support, monitor adoption.
• Act as a primary interface between the business and Business Systems teams, ensuring requirements, priorities, and field context are well understood.
• Lead design and orchestration of systems, data flows, and signals that power AI-driven sales plays, automation, and insights.

• 8–10+ years of experience in Sales Operations, Revenue Operations, or GTM Business Systems in a SaaS environment.
• Strong experience owning business processes and requirements across Quote-to-Cash and CPQ initiatives; migration experience is a plus.
• Demonstrated ability to drive cross-functional alignment with Sales, Finance, Deal Desk, and Order Management.
• Deep Salesforce experience; CPQ exposure strongly preferred.
• Experience designing or supporting GTM system orchestration and AI-enabled sales plays, automation, and insights.
• Hands-on experience administering enablement systems and collaborating with Enablement teams on governance and adoption.
• Required Experience with salesforce, CPQ or RCA and preferred with Enablement, LMS (learning management system), contract management system.
• Excellent analytical, documentation, communication, and stakeholder management skills.
• Comfort operating in fast-moving, ambiguous environments with a bias toward clarity and execution.
• Bachelor’s degree in Business, Information Systems, or a related field.

Pay range: $115K - $165K

• Flexible time off
• 401k to help you save for the future
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• A parental leave program that includes options for a paid night nurse, and a gradual return to work
• Infertility/assisted reproductive services benefit
• Employee referral bonuses to encourage the addition of great new people to the team
• Snacks and beverages in the Office, along with fun events to celebrate
• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military