Principal Product Manager, Billing & Payments

• Own the Billing Product Vision & Roadmap – Define and execute a multi-year strategy for Dandy’s billing platform, ensuring scalability, reliability, and compliance.
• Deliver Seamless Customer Experiences – Build intuitive, transparent, and accurate billing and payment processes that earn customer trust and reduce friction.
• Collaborate Across Functions – Partner with sales, accounting, legal, operations, and customer service to align on requirements, priorities, and delivery.
• Ensure Global Accuracy & Compliance – Work with finance and legal to ensure systems meet tax, regulatory, and audit requirements across geographies.
• Optimize for Growth – Support new pricing models, subscription plans, promotions, and expansion into new markets.
• Modernize Our Infrastructure – Evaluate and implement integrations with payment processors, tax engines, and billing service providers.
• Leverage Data to Improve Systems – Monitor billing metrics, identify trends, and proactively address issues to improve operational and customer outcomes.

• 5+ years of product management experience
• Technical fluency—you can work closely with engineering on system integrations, APIs, and data flows.
• Proven ability to manage complex stakeholder needs.
• Customer obsession—you deeply understand customer needs, advocate for their success, and design products and experiences that earn their loyalty.
• Strong analytical skills, including comfort working with large datasets to identify trends, diagnose problems, and drive decisions.
• High bias for action—you move quickly, remove blockers, and drive toward solutions.
• Excellent written and verbal communication skills, with a talent for translating technical concepts into clear, actionable language.
• Bonus: Familiarity with ERP systems, payment gateways, and tax compliance platforms.
• Bonus: Experience in healthcare, dental, or other regulated industries.

Pay range: $202K - $245K

• Offers Equity
• Offers Bonus
• Healthcare
• Dental
• Mental health support
• Parental planning resources
• Retirement savings options
• Generous paid time off