Renewals Specialist - West Coast

• Manage the full renewal cycle, engaging customers 90–120 days out to navigate terms and lock-in commitments.
• Facilitate cross-functional consensus between Sales, Legal, Finance, and Customer Success.
• Identify upsell, cross-sell, and co-terming opportunities in standard renewals.
• Maintain Salesforce data to flag churn risks early and provide pipeline transparency.
• Negotiate with enterprise customers to ensure compliance with pricing guidelines and contractual obligations.

• 3–4 years of experience in SaaS renewals or Account Management.
• Comfortable with negotiation and influencing decision-makers.
• Detail-oriented, organized, and able to navigate shifting priorities.
• Pro-level experience with Salesforce and CPQ tools.
• Experience in Cybersecurity or Identity Management is a plus.
• Comfortable working across regions and bilingual skills in English/Spanish are a plus.

Pay range: $38.46 - $43.10p/h

• Work with cutting-edge technology in the identity governance space.
• Fast-growing company with global reach.
• Collaborative culture focused on growth, integrity, and customer success.
• Competitive compensation, equity, and benefits package.