Retail Operations Manager

permanent
Fully Remote

Only accepting applications from: United States

  • Spend time with Bellroy's retail leadership in Melbourne, getting across the growth strategy, brand standards, and understanding our culture, values, and products
  • Meet regularly with the Flatiron Store Manager to shape the first U.S. store experience together — from operational standards to opening day readiness
  • Connect weekly with the Retail Operations Manager for Australia to share approaches and start building consistency
  • Take ownership of the U.S. site pipeline - review opportunities, build relationships with brokers and landlords, sharpen criteria for location selection
  • Lead fit-out and construction timelines, ensuring builds track to budget and schedule
  • Understand the current retail technology stack and partner with the tech team on implementation
  • Share weekly updates with the retail leadership team on learnings, successes, and necessary decisions
  • Evaluate the commercial case for new sites with the CFO and CCO
  • Map the U.S. retail landscape for brand activities, opportunities, and competitive dynamics

Experience

  • 5–7 years in retail operations, multi-site management, or similar environments, with a track record of opening new sites
  • Experience managing the commercial real estate process: site selection, lease negotiation, landlord relationships, and deal management
  • Ability to manage fit-out projects on time and on budget, coordinating across teams and contractors
  • Direct experience leading and developing store managers, setting expectations, giving feedback, and holding accountability
  • Confidence in shaping retail technology decisions, advocating for the right tools
  • Strong commercial acumen - interrogate assumptions and make recommendations to leadership
  • Ability to build repeatable processes and document them
  • Stay informed about retail trends, competitors, and emerging markets

Salary and Perks

Pay range: $140K - $160K

  • Competitive PTO offerings including 20 days of PTO, 10 additional paid days of sick/personal time, plus national holidays and paid parental leave
  • 401(k) with employer match
  • Generous medical benefits package
  • A yearly product allowance and a 50% discount for friends and family

About Bellroy

Inspire better ways to carry. Use business as a force for good. Help the world, and our crew, flourish.

Inspire better ways to carry. Use business as a force for good. Help the world, and our crew, flourish.

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