Open to all applicants globally!
We’re looking for a Sales and Customer Experience Operations Associate to help us accomplish our mission to improve lives by learning from the experience of every cancer patient. Here’s what you need to know about the role, our team and why Flatiron Health is the right next step in your career.
What You’ll Do
The Sales and Customer Experience Operations Associate will support the Manager of Sales and Customer Experience Operations and will work closely with Account Management, Customer Support, Sales, Finance, and other teams in the Provider organization to drive continuous improvement across our systems and processes. Your customers will be these internal teams, and you’ll be responsible for listening and implementing feedback to enhance user experience. You’ll get a chance to be the expert on these highly cross-functional systems, owning and driving policy for the teams that use them.
In addition, you’ll also:
You’re a self-starter with 1-2 years of experience in operations, data administration, stakeholder management, and/or project management. You have a collaborative spirit, are passionate about stakeholder management, and have experience in supporting Salesforce workflows, implementing policies that affect cross-functional teams, and conducting general system maintenance and administration. You have strong product instincts and are a thoughtful communicator. As a bonus, you have experience with systems configuration, especially related to Gainsight and Salesforce.com.
If this sounds like you, you’ll fit right in at Flatiron.
A career at Flatiron is a chance to work with everyone involved in the future of cancer care and research—all under one roof. Researchers, data scientists, designers, clinicians, technologists and many more all work together to improve cancer care and accelerate research.
At Flatiron, we strive to build and maintain an environment where employees from all backgrounds are valued, respected and have the opportunity to succeed. You’ll also find a culture of continuous learning, broad and inclusive employee support offerings, and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between. We offer:
Flatiron Health is proud to be an Equal Employment Opportunity employer.
We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Flatiron Health’s mission is to improve lives by learning from the experience of every cancer patient.
We've built a tool to help you discover all of the remote jobs that never get advertised.Discover Power Search
Just the remote jobs you want sent straight to your inbox weekly.