Senior Growth Operations Specialist

• Execute Growth Initiatives – Support the rollout and ongoing management of expansion and cross-sell processes in Enterprise/Global accounts
• Deploy AI Agents – Support rollout of AI Agents and automation strategies to streamline forecasting, account insights, and expansion workflows.
• Analytics & Reporting – Deliver dashboards and insights that surface whitespace, track growth pipeline, and highlight expansion performance in real time.
• Pipeline & Forecasting Support – Partner with Sales Ops to run AI-assisted forecasting cadences, flag pipeline risks, and improve accuracy.
• Project Management – Manage execution of growth initiatives end-to-end, coordinating across GTM teams and keeping deliverables on track.
• Workflow Optimization – Spot inefficiencies in expansion processes and support improvements using automation, AI, and data enrichment.
• Playbook & Resource Maintenance – Maintain expansion playbooks, templates, and operational content powered by AI-driven insights.

• 5+ years in Sales Operations, Revenue Operations, or related role (Enterprise/Global experience a plus).
• Strong project management skills, with the ability to organize and track cross-functional initiatives, experience with Asana preferred
• Proficiency with Salesforce (or similar CRM) and reporting tools; comfort working with expansion pipeline and forecasting processes.
• Analytical mindset with strong Excel skills; experience with BI or AI analytics tools is a plus.
• Experience working with AI solutions (ex. predictive analytics, workflow automation, conversational AI) preferred.
• Experience with data enrichment platforms such as ZoomInfo, LinkedIn Sales Navigator, or similar tools
• Strong communication and organizational skills, with the ability to support multiple stakeholders and initiatives simultaneously

Pay range: $70K - $110K

• Flexible time off
• 401k to help you save for the future
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• A parental leave program that includes options for a paid night nurse, and a gradual return to work
• Infertility/assisted reproductive services benefit
• Employee referral bonuses to encourage the addition of great new people to the team
• Snacks and beverages in the Office, along with fun events to celebrate
• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military