Senior/Lead Product Manager – Healthcare Vertical

• Own the strategy and roadmap for the Healthcare vertical, defining how Firstup delivers unique value across healthcare systems.
• Serve as the voice of the healthcare worker, developing a deep understanding of deskless, shift-based workforces and the operational realities of hospitals, clinics, and care teams.
• Champion the mobile experience—ensuring the Firstup platform empowers frontline and clinical employees to stay connected, informed, and engaged wherever they are.
• Partner closely with Product Marketing, Sales, and Customer Success to shape go-to-market strategies, messaging, and enablement for healthcare audiences.
• Collaborate with Product and Engineering leadership to influence roadmap priorities and advocate for features that support healthcare-specific workflows and compliance requirements.
• Gather and synthesize market, customer, and competitive insights to inform positioning, pricing, and product direction.
• Define and track success metrics for the Healthcare vertical—driving adoption, retention, and expansion within key accounts.
• Enable internal teams with deep industry knowledge, customer stories, and product expertise to strengthen our market presence and sales effectiveness.

• 4–7 years of experience in Product Management, Product Marketing, or a hybrid PMM/PM role within SaaS or enterprise software.
• Experience serving healthcare customers or adjacent industries where compliance, security, and workforce communication are paramount.
• Proven ability to translate complex customer needs and market trends into actionable strategies and product narratives.
• A strong grasp of mobile-first user experiences and the unique needs of deskless and shift-based workers.
• Excellent communication, storytelling, and cross-functional collaboration skills.
• Analytical mindset with experience using data to drive insights and decisions.
• Familiarity with healthcare compliance frameworks (HIPAA, PHI) is a plus.
• A passion for helping organizations connect every worker, everywhere.

Pay range: $100K - $150K

• Excellent PTO program
• Great health benefits
• Casual and friendly environment
• Remote work
• Leadership team committed to personal and professional growth