Senior Product Manager, AIOps

• Research customer needs, define, and evangelize a roadmap that reflects the strategic vision for AIOps, taking into account business strategy, technical feasibility, and usability.
• Understand our broader Operations Cloud vision and deliver competitive differentiation by deeply integrating with other elements of our product portfolio.
• Partner with a dedicated group of engineers, data scientists, and designers to deliver and iterate on products and features that address critical customer needs.
• Embrace a 'product-led growth mindset' to not only deliver customer value but to also drive adoption and usage.
• Build partnerships across our integration ecosystem to drive utility, usage and revenue growth.

• 3+ years of experience as a product manager driving the full product lifecycle, including defining and driving success metrics, ideally in B2B SaaS.
• Experience using api-first development practices to design new products and structure requirements.
• Familiarity with UI/UX best practices, usability testing, and interpreting user research to inform roadmap decisions and feature development.
• Track record of building positive working relationships with engineering, UX design and teams outside of product development.
• Experience working with marketing, sales, and enablement to take a new products to market and driving PLG and SLG adoption post-release.
• Ability to effectively communicate across diverse backgrounds and contexts, and lead through influence using metrics and research.
• Passion for getting things done and being naturally curious, driven to learn, and unafraid to ask for help.
• Proficiency with analytics tools and a track record of data-driven decision-making.
• Strong customer empathy and a curiosity-driven approach to learning their needs.
• Experience with AI, ML, or Data Science principles (preferred).
• Comfort with SQL or data analysis tools (preferred).
• Bachelor's degree in mathematics, data analytics, computer science or related technical field (preferred).
• MBA a plus.

Pay range: $161K - $271K

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity
• Employee Stock Purchase Program (ESPP)
• Retirement or pension plan
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs