Senior Revenue Operations Manager

permanent
Fully Remote

Only accepting applications from: United States

  • Serve as a trusted operations partner to AMER sales leaders, providing insights and recommendations that support revenue growth and business performance.
  • Manage the regional forecasting cadence across new business, expansion, and renewals; challenge assumptions, identify risks and upside, and improve forecast accuracy.
  • Analyze pipeline coverage, creation, conversion, deal progression, and sales productivity to identify trends and recommend actions to close performance gaps.
  • Drive pipeline hygiene and CRM data quality through clear reporting, regular follow-up, and accountability with sales managers and representatives.
  • Design, build, and maintain dashboards and reports to give leaders and sellers reliable visibility into performance, pipeline health, and priority actions.
  • Prepare analyses and concise business narratives for monthly and quarterly business reviews, translating findings into clear recommendations for leadership.
  • Partner with Sales, Marketing, Customer Success, Finance, and global Revenue Operations to align on metrics, reporting, and regional business priorities.
  • Support territory and account planning, target setting, and coverage analysis in partnership with sales leadership and central planning teams.
  • Identify, build, and implement AI-assisted workflows and automation that reduce manual reporting, improve data quality, and streamline recurring sales operations processes.
  • Use tools such as Gong and Claude to surface deal insights, support pipeline reviews, and accelerate analysis; validate AI-generated outputs before using them in business decisions.
  • Support the standardization of processes, reporting, and tools across teams, including integration initiatives and change adoption as needed.

Experience

  • 5+ years of experience in Sales Operations, Revenue Operations, business operations, or a related analytical role, with experience supporting B2B sales teams.
  • Demonstrated experience managing sales forecasting, pipeline analysis, and performance reporting in a SaaS or recurring revenue business.
  • Strong analytical skills and advanced proficiency in Excel or Google Sheets, including building models and translating complex data into actionable insights.
  • Proficiency in Salesforce, including opportunity management, data quality, and reporting.
  • Experience with annual planning, territory design, sales capacity modeling, and sales compensation.
  • Experience partnering with sales leaders and cross-functional stakeholders to solve operational problems and influence decisions.
  • Strong written and verbal communication skills, with the ability to present findings clearly to both technical and business audiences.
  • Ability to manage competing priorities, take ownership of deliverables, and work effectively through ambiguity.

Salary and Perks

Pay range: $122K - $153K

  • Eligible for equity

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