Senior Risk Operations Lead / Analyst

permanent
Fully Remote

Only accepting applications from: United States

  • Own Vimeo’s Risk & Fraud strategy and execution across Trust & Safety, Security, Payment fraud prevention, and support escalations.
  • Oversee all aspects of fraud monitoring, risk operations, and chargeback management while owning the associated KPIs/metrics.
  • Develop and implement risk management systems to monitor suspicious patterns, mitigate fraud across different vectors, and ensure compliance with industry standards and all relevant payment regulations.
  • Collaborate with cross-functional teams, including Trust & safety, product, engineering, finance, and legal, to advise on emerging risks, global compliance, and security best practices.

Experience

  • 5+ years of experience in payment or risk compliance operations, with a focus on fraud prevention and management
  • Background knowledge of the global payment landscape, including payment processing, fraud prevention techniques, and/or existing regulatory compliance monitoring programs.
  • Excellent written and verbal communication skills, both with external customers and internal employees or partners
  • Experience in problem-solving to spot trends and react quickly while establishing new processes or implementations

Salary and Perks

Pay range: $110K - $169K

  • Paid time off
  • Generous 401k match
  • Commuter benefits
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Fertility reimbursement
  • Group term life insurances
  • Wellbeing resources

About Vimeo

Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform.

Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform.

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