Senior Sales Operations Manager

• Own Enterprise account territory design and ownership strategy.
• Define key performance metrics, create reports and dashboards.
• Conduct in-depth business analysis of the Enterprise segment.
• Drive forecast management excellence.
• Demonstrated ability to drive continuous improvement in scalable sales/business processes.
• Strong stakeholder management skills.
• Own end-to-end SDR operations: process design, workflow optimization.
• Define and manage SDR KPIs and reporting.
• Partner with SDR leadership to design and launch AI GTM agents.
• Identify opportunities to apply AI and automation across GTM motion.
• Bring a data-first approach to sales leadership conversations.
• Build scalable processes and playbooks for SDR organizations.

• 7–8+ years of sales operations.
• Sales Ops experience supporting enterprise or global segments.
• Experience supporting SDR/BDR organizations.
• Experience launching or scaling AI agents, agentic AI, or automation tools.
• A data-first mindset.
• Excellent problem-solving and analytical skills.
• Pipeline management and forecasting experience.
• Experience defining and reporting on SDR/BDR KPIs.
• Strong communication and presentation skills.
• Solid understanding of the tech industry and SaaS world.
• Solid understanding of salesforce.com CRM.
• Knowledge of Outreach, ZoomInfo, LinkedIn Navigator, AI LLM tools.
• Strong sense of urgency and commitment to outcomes.
• Flexible team player.
• Ability to balance focus on measurable outcomes with empathy.
• Willingness to "roll up sleeves".
• Bachelor's degree in business, Finance, or relevant field.
• Advanced Excel knowledge.

Pay range: $110K - $135K

• Flexible time off
• 401k
• Generous medical, dental, and vision coverage
• Parental leave program with options for a paid night nurse
• Infertility/assisted reproductive services benefit
• Employee referral bonuses
• Snacks and beverages in the Office
• Diversity and inclusion programs