Senior Sales Strategy and Operations Analyst

• Manage daily operational requests from commercial sales teams, including territory management, account assignments, and rep coverage optimization
• Serve as a strategic business partner to the AVP of Commercial Sales
• Serve as primary point of contact for commercial teams on operational needs and process questions
• Support weekly/monthly forecasting processes and pipeline reviews
• Build and implement scalable processes for commercial teams
• Identify operational inefficiencies and design solutions to improve team productivity
• Partner with Finance, IT and other peers on cross functional projects
• Document and maintain standard operating procedures for commercial sales operations
• Respond to ad-hoc data requests from sales leadership and reps
• Maintain and update Salesforce dashboards and reports
• Partner with analytics teams to identify best sources of truth for key metrics
• Conduct analysis on customer accounts
• Ensure data integrity across Salesforce, Tableau, and other sales tools
• Troubleshoot reporting discrepancies

• 3-5 years of experience in sales operations, revenue operations, or strategy & operations
• Strong proficiency in Salesforce (reports, dashboards, data management)
• Advanced Excel/Google Sheets skills and experience with data analysis
• Proven ability to build scalable processes and drive operational improvements
• Excellent communication skills and ability to partner cross-functionally
• Comfortable working independently in a matrix organization
• Self-starter with strong project management capabilities
• Experience with Tableau or similar BI tools or SQL skill (Preferred)
• Background supporting commercial/mid-market sales teams (Preferred)
• Familiarity with BDR/SDR operations and lead routing (Preferred)
• Experience in SaaS or technology sales environment (Preferred)

Pay range: $99K - $149K

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity
• ESPP (Employee Stock Purchase Program)
• Retirement or pension plan
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs