Senior Solutions Consultant

• Becoming and acting as a subject matter expert on the Outreach platform and acting as a trusted advisor to both customers and internal teams.
• Partner and collaborate with Sales to identify customer and prospect selling tools, business processes, opportunities and risks through in-depth discovery.
• Helping qualify opportunities through in-depth discovery of customer and prospect business processes in order to identify opportunities and risks that need to be addressed during the sales process.
• Participate in product demonstrations highlighting Outreach's business value.
• Understanding goals and value propositions for various stakeholders within customer organizations.
• Ensuring effective communication of customer and prospect pains and requirements to Outreach’s onboarding and implementation teams.
• Building industry credibility through continuous learning of new sales trends and technology from blogs, podcasts, and other industry publications.
• Collaborating with Product, Customer Success, and other Outreach teams to build a better company and platform for our customers.
• Sharing your product and selling knowledge with other Outreach teams, helping them strengthen their own skills, and better support our customers and prospects.

• 4+ years of experience in pre-sales/solutions consulting.
• Inquisitive Problem Solver – Ask thoughtful questions resulting in meaningful insights and probe in ways that lead people to step outside their mindset.
• Problem Solver – Ability to translate customer use cases and business goals into scalable and value-based solutions.
• Excellent Presentation Skills – Capable of delivering engaging demonstrations, drawing on customer examples and industry insights to highlight business value for a diverse range of stakeholder personas.

Pay range: $135K - $170K

• Flexible time off.
• 401k to help you save for the future.
• Generous medical, dental, and vision coverage for full-time employees and their dependents.
• A parental leave program that includes options for a paid night nurse and a gradual return to work.
• Infertility/assisted reproductive services benefit.
• Employee referral bonuses to encourage the addition of great new people to the team.
• Snacks and beverages in the Office, along with fun events to celebrate.
• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military.