Senior Vice President of Operations

permanent

Fully Remote

Only accepting applications from: United States

Lead the operational performance and guest experience across Kasa’s portfolio of 85+ properties.
Oversee regional operations model and centralized operational systems.
Ensure the operating model delivers exceptional results using centralized, decentralized, or hybrid solutions.
Train regional and property-level teams to adopt an analytical mindset and leverage data.
Hire, develop, and inspire a high-performing on-site operations team across three U.S. regions.
Oversee Kasa’s centralized operations functions to ensure consistency and leverage at scale.
Drive innovation in operational systems by partnering with Tech & Product to implement AI tools.
Act as the voice of on-site operations in company-wide strategy discussions.

Experience

15+ years in hotel or hospitality operations with multi-property and multi-region leadership experience.
Proven track record of owning full P&L responsibility and improving bottom-line results.
Experience managing centralized ops programs and implementing operational technology at scale.
Demonstrated ability to evaluate and improve physical guest spaces.